Privacy Policy

Overview

Moor Science ("I", "me", "my") is committed to protecting your privacy. This policy explains what personal data I collect, why I collect it, and how I use it.

By using this website or my tutoring services, you agree to the collection and use of information as described in this policy.

Who I Am

Moor Science is a sole trader tutoring business operated by Abi Gough, based in Newton Abbot, Devon. For data protection purposes, I am the data controller.

Contact: hello@moorscience.com

What Data I Collect

Information you provide directly

When you contact me or use my services, I may collect:

• Contact details: Name, email address, phone number
• Student information: Name, year group, school, subjects studied, exam board
• Session information: Notes from tutoring sessions, progress records, areas for development
• Communication records: Emails and messages exchanged
• Payment information: Invoicing details (I do not store card numbers)

Information collected automatically

This website does not use tracking cookies or analytics services that collect personal data. I do not track your browsing behaviour.

How I Use Your Data

I use personal data to:

• Respond to enquiries and arrange tutoring sessions
• Provide tutoring services and track student progress
• Send session reminders and follow-up materials
• Issue invoices and manage payments
• Communicate about scheduling changes or service updates

I will never sell your data to third parties or use it for marketing purposes without your explicit consent.

Legal Basis for Processing

Under UK GDPR, I process your data based on:

• Contract: Processing necessary to provide tutoring services you've requested
• Legitimate interests: Responding to enquiries, improving my services
• Consent: Where you've given explicit permission (e.g., submitting the contact form)

Data Sharing

I do not share your personal data with third parties except:

• Form processing: If you submit the contact form, your data is processed by [Form service provider, e.g., Formspree]. See their privacy policy: [link]
• Legal requirements: If required by law or to protect safety
• With your consent: If you ask me to share information with someone else (e.g., a school)

Data Storage and Security

Your data is stored securely:

• Electronic records are stored on password-protected, encrypted devices
• Cloud services used (e.g., email, file storage) are from reputable providers with appropriate security measures
• Paper records, if any, are stored securely and disposed of appropriately

I take reasonable precautions to protect your data, but no method of transmission or storage is 100% secure.

Data Retention

I keep your data only as long as necessary:

• Enquiries that don't proceed: Deleted within 12 months
• Active client records: Kept for the duration of our working relationship
• Past client records: Kept for up to 3 years after our last session, then securely deleted
• Financial records: Kept for 6 years as required by HMRC

Your Rights

Under UK GDPR, you have the right to:

• Access: Request a copy of the data I hold about you
• Rectification: Ask me to correct inaccurate data
• Erasure: Ask me to delete your data (subject to legal obligations)
• Restriction: Ask me to limit how I use your data
• Portability: Request your data in a portable format
• Object: Object to certain types of processing

To exercise any of these rights, email me at hello@moorscience.com. I will respond within 30 days.

If you're not satisfied with how I handle your data, you have the right to complain to the Information Commissioner's Office (ICO).

Children's Data

As a tutoring service, I work with students under 18. I collect and process children's data with the knowledge and consent of their parent or guardian. Parents/guardians have the same rights over their child's data as described above.

I only collect data necessary for providing tutoring services and do not use children's data for any other purpose.

Cookies

This website does not use cookies for tracking or analytics purposes.

If this changes in future, I will update this policy and provide appropriate notice and controls.

External Links

This website contains links to external sites (e.g., revision resources). I am not responsible for the privacy practices of these sites. Please review their privacy policies separately.

Changes to This Policy

I may update this privacy policy from time to time. Significant changes will be noted with a new "last updated" date at the top of this page.

Contact

If you have questions about this privacy policy or how I handle your data, please contact me:

Email: hello@moorscience.com
Location: Newton Abbot, Devon